#refinedluxuryliving

See photos of how real customers style their Rove Concepts furniture. See the full gallery here.

dih.designs

Washington

@dih.designs

palmerstondesign

Toronto

@palmerstondesign

racheldeeksdesign

New York

@racheldeeksdesign

designbyiman

Toronto

@designbyiman

hayleylarue

Hollywood

@hayleylarue

carawoodhouseinteriors

Vancouver

@carawoodhouseinteriors

Frequently Asked Questions

Still having questions? Visit our FAQ page or contact us.

Why buy from Rove Concepts?

At Rove Concepts we do things a bit differently in the fact that we are a direct-to-consumer business. We take inspiration from nature to create modern, high-quality products that are made with impeccable quality and stunning designs, without the high cost.

Through our eco-design house, we have been working to create sustainable pieces for the home that are timeless and long-lasting. As we move forward we are committed to minimizing our environmental impact from our eco-friendly designs to reducing our use of plastic in our packaging.

Where do you ship to?

We ship to the USA and Canada. There are a few exceptions such as Hawaii, Alaska, Puerto Rico, and Nunavut.

Working on a big project? Feel free to reach us at concierge@roveconcepts.com and we will do our best to accommodate.

What are your shipping options + cost?

We believe in transparent pricing. We don't hide shipping fees within the product price under the guise of free shipping. This helps us communicate the true value of our products to customers.

See below for options. You may enter your zip/ postal code during checkout to confirm shipping costs to your location.

Please visit our Store Policy page here for full details on our Shipping Charges.

When will my order be delivered?

For in-stock orders, standard shipping is an estimated 2-4 weeks in transit.
For custom orders lead time is an estimated 24-26 weeks, this estimated time frame is an all-encompassing lead time from the start of production to delivery. For more information about our Custom Order Policy, please see the Store Policy page here.

Standard shipping includes a delivery to the threshold, described as the "first dry area or garage", or lobby/service area of a high-rise building. For White Glove delivery shipping is an estimated 2-5 weeks in transit. White Glove service includes a delivery appointment inside delivery up to 1 flight of stairs, placement, and removal of large packaging materials. If you are considering a return please request to keep the packaging.

What is your return policy?

We want you to be overjoyed with your new purchase. If for any reason you are unsatisfied with a product you can notify us via the contact form on our Contact Us page and our team will provide all of the details for initiating a return. Products need to be returned within 30 days from the delivery or pick-up date in original packaging and in like-new condition to be accepted.

For more information, read here.

Here's what people are saying

1 Rating | 1 Review

CJ - Verified

I'm an interior designer, and this is truly a beautiful table worth the price. The travertine is stunning, and I love the honed matte finish. The variation and pattern in the stone is so much prettier in person! The only reason I took off one star is for the delivery/assembly process. I expected more professionalism from the delivery team considering we upgraded to White Glove delivery, which should be totally seamless. First, our delivery appointment was rescheduled 24 hours before. Not a huge deal, but inconvenient to reschedule. Second, after the table was assembled and they had left, I noticed the table top was loose. I started a damage claim to have the assembly team come back, and Rove tried to suggest that my client take the table top off themselves, tighten the screws, and see if it fixes the issue... However, the table top is over 100lbs so extremely hard to lift on your own, and, the whole reason we upgraded to White Glove is because my client doesn't have tools to do the assembly themselves. The delivery team did end up coming back and fixing it, I was just hoping for better service considering White Glove is their most expensive delivery option. I can't help but think the delivery team lacked some experience with assembling furniture. Beautiful table and worth the money, but I do hope Rove Concepts improves their customer service for trade clients and their overall delivery experience.